Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Julie Fergusan
A pleasure to deal with - a trustworthy & dependable business that really does value & looks after its customers. I would recommend to family & friends without hesitation.
Mrs lisa a mccall
Great service bought my first car today. Stuart was fantastic . No pushy sales and made sure I was totally happy before I purchased the car. Always shared my hubby\'s car and was nervous but Stuart made me relaxed and del the car to my home. Definitely recommend Irby Motors and any one looking to buy a car from a honest, reliable and friendly company. Cheers Stuart for you great service.
Beth Knight
Brilliant service from Irby Motors. I bought my first car from them a couple of weeks ago and absolutely love it. Harry was so helpful and made the whole experience very easy and stress free. Thank you! - Facebook
Joe Simpson
I have to say a massive thank you to Irby Motors for helping me when I brought a dodgy car from a dodgy dealer! We have only been customers of Irby Motors a short while, but the help & advice they have provided is second to none!! I was given advice on my legal rights as well as what to look for when buying a new car to replace the dodgy one I brought. They were there at the end of the phone when I needed help & were available to fix my car at short notice. I cannot thank Irby Motors enough. Absolutely recommend them 100%. There are very few trustworthy car dealers out there, but these guys are highly rated in my opinion. Thank you. - Facebook
Andy Haselgrove
Very friendly and professional company!! Give them a try.
Eric Campbell
First class service from a first class team
Susan Garthwaite
Who would have thought buying a new car would have been so easy, a big thank you to Harry for the amazing service, We will highly recommend you to all our friends and family, Thank you so much. Nothing was to much trouble.
Julie Fergusan
I can't recommend these guys highly enough! It's obvious that they really do value their customers. I love my new (to me) Volvo and have every confidence in the after service (warranty) they provide. I'd definitely buy from them again. Many thanks to the team!!
Dean Willems
Since purchasing my 3rd vehicle from Irby Motor I remain a strong supporter of this locally owned and operated company. They provide superb levels of service and really are a pillar of our local village.
Carole Roberts
My husband Stuart Roberts bought a Corsa from Irby motors last Saturday and was very happy with price of car and Harry who dealt with him made him feel at ease and was warm and welcoming not like other dealerships who are pushy, will be going back to Irby motors in future for servicing an MOT, would reccomend them to everyone, he is one very satisfied costomer.
J C Semilla
Best local car dealers for a mile....highly recommended! Staff are amazing. Honest and so friendly! Well done and God bless you all!
Michael Buratti
Excellent customer service! Selling my car was an absolute breeze. Highly recommend these guys! Thanks to Bill, Harry and all the team at Irby Motors!
TIM CLIXBY
Felt very well looked after when selling our car. The staff were great and we were offered the best price for our car also.

Would recommend.
ALLAN JAMES THOMPSON
A GREAT BIG THANK YOU TO ALL AT IRBY MOTORS,I HAVE JUST BOUGHT MY LATEST VAUXHALL FROM THIS GARAGE AND HAVE NOTHING BUT ADMIRATION FOR WAY THEY DO BUSINESS,PUTTING THE CUSTOMER FIRST IS THEIR WATCHWORD, I WAS PLEASANTLY
SURPRISED BY THE WAY EVERONE TREATED MY WIFE AND I FROM
START TO FINISH.MANY THANKS TO YOU ALL. ALLAN&EDIE THOMSON.
Lilian Eliott
A huge thank you to Stuart who after a thorough inspection offered a fair price for the car. Amazingly the money was transferred whiin the hour. Fantastic service, would definitely recommmend your services
Rich Johnson
Great company can recommend - google review
Kevin Pulford
Always a friendly and professional service from the team at Irby - a garage you can REALLY trust ! - google review
John Hanton
Irby motors is a very friendly family business. I recently bought an older car from them which resulted certain issues coming to light. The friendly mechanics put everything right to my complete satisfaction. I will deal with them again. I recommend this garage. - google review
Frank Kiganane
Bought a Mercedes E 350 from Bill Silcock of Irby Motors,what a friendly man,him and all his team were of great help,i will always recommend them.Vehicle has never had any issues and every thing was well described. - google review
Lisa Miceli
Where do I start, absolutely amazing service provided by Irby Motor Company. Thank you for selling me such an impeccable car and giving me an A* customer service experience.
I will definitely be recommending the company to all my friends and family and will always come to you for any future purchases.
Thanks again for going the extra mile to ensure my car was perfect!
Debby Millington
Excellent service from Harry. Nothing too much trouble and made things easy for us. Would highly recommend buying a car from here.
Cheryl Dixon
Excellent customer service.. Will always come to you for my car..
Matt Roscoe
Bought my car from Irby Motors 2 years ago. Brilliant no-pressure sales support from Stuart and a great part ex deal. Car has been great for 2 years & taken it back to Irby Motors for MOT & Service every year. Very friendly and very honest service. Car flew through the MOT again and service has given it a new lease of life. Best Garage and car sales company I have ever dealt with & would recommend to everyone. I won't use anyone else again to look after my cars.
John Hanton
Irby motors is a very friendly family business. I recently bought an older car from them which resulted certain issues coming to light. The friendly mechanics put everything right to my complete satisfaction. I will deal with them again. I recommend this garage.
MAYADUNNAGE
Actually Irby Motor Company is close to my house,so one time i went there to see another car and the man treated me very nicely so this was good, so i went the next time and i bought a Volkswagen Passat and i really am happy with it.
Rich Johnson
Great company can recommend
Kevin Pulford
Always a friendly and professional service from the team at Irby - a garage you can REALLY trust !
frank
Hello just to say a big thank you to Bill and Stuart I had a very smooth sale and very friendly,from the reception to the finish will always recommend you.
Dean Pike
I bought a Vauxhall Corsa from here in July 2015 and it has been by far the best car I have ever bought. They are the most genuine garage and company I have ever come across. They are trustworthy and they do not hard sell. My car came with an amazing 3 month warranty and I still bring it to them when it needs fixing and they are extremely generous. I will definitely buy another car from this company or refer a friend to.
John Ettery
I recently purchase a car from Irby motors, the purchase was very smooth and the help i received was great, even holding car for a day whilst i sorted my finance. Their customer service is the some the best I have come across( I worked in retail for 25yrs) As with any used car purchase there are \"teething problems\" I live ove an hour away and work unusual shifts, they very kindly suggested I take the car to my locak garage to iron out these little issues, I did this and I thought, They will dis-agree take ages to pay etc. No such thing my local garge called them explained what they had done, i sent the invoice, chq arrived within days. Thsi is absoluttely fabtastic service. I would recommend this company to anyone looking to buy a used car, you will be given great service and you will have total peace of mind that any \"teething problems\" WILL be resolved in a friendly and efficient manner. Thank You Irby Motors, you show how the motor trade should work.I wish you every success in the future.
Denis Swainson
I'd just like to say how impressed I was by your representative Stuart. He arrived on time, carried out a brief but thorough inspection of my X Type and offered a fair price. If this the standard of service that your company maintains I would have no hesitation in recommending you to my friends and family. Kind regards, one satisfied customer: Denis Swainson
Ruth Ashcroft
Bought a car from irby motors last August and Stuart and Harry were extremly honest and helpful and supported us 100%. They put us at ease straight away as we had been to many dealerships in the wirral area that never. At no point did we feel pressurised into anything and talking to Stuart and Harry was like talking to old friends!
Our car is amazing and the after service has been out of this world! This company are very professional and caring and will go the extra mile for you !
Ladies if you are unsure of who to trust if your looking at buying a car I highly recommend Irby motors they are outstanding !!!!
Ruth Ashcroft
Thank you so much from mr and mrs Ashcroft
Rhys
Good
Fleur
Excellent customer service, they were able to fit my car in at short notice - so grateful! Thanks so much.
Greame Cummings
Absolutely brilliant service. The staff are A1 every time we need something. I'd recommend this place to anyone. Thanks guys see you all soon
Matt Roscoe
Excellent experience at Irby Motors - they came highly recommended by several people and Stuart took so much time with us to make sure the car is what we wanted.. no pressure, very fair part ex price on our car. 100% happy customer and the best car sales company I have ever dealt with.
Testimonial from: Laurie Dalton
I needed to sell my vehicle to raise small change for my business and therefore needed speed of sale.I reviewed on-line sales media for price guidance and settled on a price that would be acceptable from a private purchaser. I contacted Stuart at Irby Motors regarding a direct Dealer purchase and to my delight his offer price came in at just a little below that which I would have expected to have received had I advertised privately and waited for a purchaser. In other words a very fair and honest offer, which I accepted. The transaction would have concluded satisfactorily at that point, until I saw a very special, pristine 14yr old Jaguar with very few miles on the clock for sale at Irby Motors,could not resist as I originally needed a cheap run-about to replace my sold vehicle, Unfazed Stuart did me a deal on the Jag which included the original purchase of my vehicle and I walked away with cash in my pocket, wonderful.To add to the impeccable service not only did he and his team rectify a couple of small suspension bush problems on the Jag without any hesitation, but showing complete honesty and integrity also replaced an item in the engine box that I would never have discovered was faulty for some time. Marks out of 10 for superb service, integrity and sheer business honesty 10-10, would definitely return for my next purchase....Laurie Dalton, Hoylake.